UXcamp - Day1: Enabling change (Stefan Freimark) & KJ diagram (Yeevon Ooi)

Enabling change - Stefan Freimark

How to enable change?
- Mindset
- Methods

Establish a sense of urgency

• Conduct stakeholder interviews
• Start conversations between silos: Bring them together in workshops, Show them the bigger picture but also suggest small and specific steps - Start a project wihin a project.
• Keep people in the loop: Publish a project newsletter, Present results to everyone interested, Q&A questions, Embrace new stakeholders (but keep core team small)

Don't call it change management OR Fly under the radar ("Kick Ass Kickoff Meeting "- A list appart)

Book recommendations

• A sense of urgency - John P. Kotter
• Switch - How to change things when change is hard - Chip Heath & Dan
• Change Management - Stolzenberg/Heberle
• Next practice - Erfolgreiches Management von Instabilität. 
• How to lead when you're not in charge.
• Winning others over
• Die Logik des Misslingens

The slides you can find on Slideshare.

KJ diagram  - Yeevon Ooi

Problem: Long discussions that go nowhere

Different experiences, skill, opinions, priorities and personalities

Affinity Map - KJ diagram (Jiro Kawakita)
Article by Jared Spool (2004)

Everyone gets to contribute
Reach group consesus