Usability flaws..

Hi,

today I want to share with you two nice images regarding usability...

The first one is from the airport in Zurich. This is the description on top of a lock that was mounted into a wall. The text is in german, but it is describing how to open and close the door correctly, without an alarm.

And here something that isn't a usability problem.. but it is a CERTIFIED FRUSTRATIONFREE PACKAGING (thx to Stefan for sharing this) - I never knew that there is a certification for that ;-) 

I wish you merry christmas and a happy new year...see you in 2012!
Br, Claudia

UXcamp Vienna - Pics & Links

Hi,
two days ago a great UXcamp took place in Vienna with about 80 participants and several interesting sessions.

My photos can be found here: Fluidr-UXcamp-Set
Sandras photos are here.

One nice outcome of the UXcamp is a MUST-READ List for UX.

Thx to all sponsors - TechTalk, A1, Ströck, bestHeads, GermanUPA - and participants,
br, Claudia

UXcamp Vienna coming up ... are you ready?

Hi!



Personas from the UX workshop in Vienna



In the last weeks I moderated two usability workshops for developers in Vienna and Zurich and I had a great time and interesting discussions with the participants .... and now tomorrow the next highlight will come - the UXcamp in Vienna.

I'm planning to do two sessions if the others are interested in these topics ... and if I'm able to prepare them today :-)

The topics are:

• UX & the agile world (Basic introduction)
• What's going on in our brains? Effects on design decisions. (inspired by Susan Weinschenk) 

And the best thing alright now is that we have 115 registrations for the event tomorrow, so I'm looking forward to meet a lot of nice people.

See you hopefully tomorrow ...

Br, Claudia

World Usability Day: UXcamp Vienna 2011

Hi,

on the 10th of November is the World Usability Day. The Interactiondesign Stammtisch in Vienna is organizing a Barcamp two days later on the 12th of November 2011.

I think most of you know that for a Barcamp it's important that everybody is participating. Of course the participation is free of charge.

Where and When?
Samstag, 12. November 2011 von 9 Uhr bis 18 Uhr
A1 Telekom Austria, Lassallestraße 9 (nähe Praterstern), 1020 Wien

More information:
http://www.barcamp.at/UXcamp_2011

A few of the sessions will be held in english - see more info about that in the "geplante Sessions" section.

Would be happy to see you there.

Br, Claudia

100 things every designer needs to know about people & Neuro Web Design - What makes them click?

Hi,

in the last month I read two great books by Susan Weinschenk:

• Neuro Web Design: What makes them click? (2009)
• 100 Things every designer needs to know about people (2011)

She has a Ph.D. in Psychology and is working in the field of user experience for 30 years.

Both books draw their attention to the things that are going on in people unconsciously - how do they perceive information? How are they focusing their attention and what motivates them? How are they deciding?

But the books are not only high-level and theoretical, they also bring concrete examples for designers - like the perception of different font types or sizes.

Both books are worth reading, but if you want to have the one with more content, more pictures and more colors try the "100 things" book.

Br, Claudia

EVENT: Usability-to-Go für Entwickler: 1x1 Kompaktwissen

Hi,

together with my colleague Stefan I will run a one-day workshop in Vienna and Zurich called "Usability-to-Go für Entwickler: 1x1 Kompaktwissen"
(It's planned to be in german, but we can handle english speaking participants too :-) ).

So the workshop is for developers and will be a hands-on workshop.

The content will be:

• What is user-centered design?
• Personas (representatives for the end-user)
• Wireframes and Sketching to communicate and discuss requirements
• Usability Testing
• What methods are usefull depending on the project environment?

The dates are the 25th of October in Vienna (Austria) and the 3rd of November in Zurich (Switzerland).

More information about the workshop can be found on the TechTalk website.

Br, Claudia

Links - "Best of": 90% don't know CTRL+F, ROI of UX & Google+ Reponsive UI

Hi,

after my Blogging-Summer-Break I want to share again some interesting links of the last weeks.

Crazy: 90 Percent of People Don't Know How to Use CTRL+F
theatlantic.com, Alexis Madrigal - August 18th, 2011
Alexis Madrigal talked with Dan Russel, a search anthropologist at Google, and was surprised that 90% of people don't know how to use CTRL/Comman + F to find a word in a document or web page!

ROI of UX
i-Thought.org, Marie-Claire Jenkins - May 29th, 2011 (already a little bit older)
I'm always interested on how to communicate the ROI of UX to customers and stakeholders. Most of the times these are high-level and boring articles but this article is a short summary and you should have a look at this video created by Susan Weinschenk.

Neues Google+ Feature zeigt Best Practice für responsive UIs und Scrollen
uxzentrisch.de, Tobias Jordans - August 19th, 2011
One of my new favorite blogs is "UXzentrisch" ... but it's only available in German. In this article they talk about the new google+ Feature (You-Tube Video in Englisch) and the best practice of a responsive UI in the browser.

Have a nice day,
Br, Claudia